Clean Smoke follows all federal & state laws and regulations regarding e-cigarettes (including areas where the legal age to purchase e-cigarettes is 21). Clean Smoke requires adult signature upon delivery.
Our standard ground shipping is within (7) seven business days within the continental United States. If you have not received your order within 21 days from your purchase date, please click on the link below visit our online customer care section to request a reshipment of your order.
If you entered the wrong address on our order form and we are forced to reship your package, there will be an additional shipping and handling charge equal to your original order.
To check the status of your order, update your mailing address or request reshipment because you never received your product, email us at firstname.lastname@example.org .